Frequently asked questions

In most places, counting cards in your head is legal: you are simply paying attention to the cards that have been played. Casinos are private businesses, though, and many can refuse to let you play, limit your bets or ask you to leave. Using devices to count is illegal in many jurisdictions. Laws vary, so check the rules where you live and play. This is general information, not legal advice.

Not necessarily. Counting can shift the long-run edge slightly toward a skilled player, usually by a percent or less, but the short-run swings are large and losing sessions are normal even when you play perfectly. Many people who learn to count never play for money at all. Treat this as a skill to learn, and never gamble with money you can’t afford to lose.

No. Hi-Lo uses only +1, 0 and −1, and one simple division for the true count. Speed and accuracy come from practice, which is what the drills are for.

Hi-Lo, the most widely taught balanced count. It is a strong balance of accuracy and simplicity. Other systems may be added later.

You choose a daily goal from 5 to 30 minutes, and your plan fits it. Going beyond is welcome, never required.

No. A five-minute placement test checks what you know and suggests modules to skip. You can review any of them later.

Yes. Lessons, drills and games work on phones, tablets and computers, with light and dark themes.

Monthly and annual plans start with a free trial for new members. You can cancel before it ends and you won’t be charged.

Yes, from your billing settings. You keep access until the end of the period you paid for.

Refunds follow the policy in our Terms. Contact support if something went wrong.